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Mandarin Rocks Hot

bluesky Written by bluesky     September 08, 2009     Hits: 1287     Favorites0 Add to favorites
 
User rating
 
 1.0 (1)

School Info

Kind Of School Private Language School

School Contact Info

City Shanghai
Address (English) Xing Fu Kang Li, No 52, 888 Xinzha Rd Jing’an District, Shanghai, China
Telephone Number +86 21 62550715
Fax Number +86 21 62883988
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website http://www.mandarinrocks.com


User reviews

Average user rating from: 1 user(s)

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Overall rating: 
 
 1.0
Accomodation:
 
 2.0   (1)
Administration:
 
 1.0   (1)
Price:
 
 1.0   (1)
Quality Of Teaching:
 
 1.0   (1)
Textbook Quality:
 
 1.0   (1)
Intangibles:
 
 1.0   (1)
Overall:
 
 1.0   (1)
 
 

Hands off of Mandarin Rocks!

Overall rating: 
 
 1.0
Accomodation:
 
 2.0
Administration:
 
 1.0
Price:
 
 1.0
Quality Of Teaching:
 
 1.0
Textbook Quality:
 
 1.0
Intangibles:
 
 1.0
Overall:
 
 1.0
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Claudia Reviewed by Claudia
November 11, 2011
Top 50 Reviewer
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0 of 1 people found the following review helpful

Review

The Good See overall review section
The Bad Plenty, please see overall review section
Overall I really can’t recommend this school! I was deeply disappointed by Mandarin Rocks. Don’t trust their website, there are a lot of lies in there. Let me explain why. I spent 7 weeks in Shanghai in September-October 2011 and booked 6 weeks of private lessons with Mandarin Rocks in order to prepare for the HSK test this fall. This is what happened to me and how I experienced the school and its accommodation:

SCHOOL

-A few days before my trip, the school informed me that the school venue had changed due to some renovation work on the original premises. I got a new address and didn’t think much of it at that time. When I arrived the first day, I realized that the ‘school’ was just one room in an old building. It was nothing like the pictures I saw on the web. On the website, they state that the school is in an elegant, classic Shanghai-style townhouse. I have never seen this house. All I have seen was a shabby room with no facilities. There was no common lounge, no computers with free internet, no free Wi-Fi, no terraces, balconies or kitchen. It was just one room with a whiteboard and a desk and chair for both me and my teacher. That was it. They said to me this was due to their renovating the school at the moment. But all I saw for my full stay was just this one room and nothing else.

-There were no other students in the building. I was really alone there. For me, that was one of the worst things, since I was really looking forward to meeting other people from different countries, hang out with them and get to know each other. But I was really the only one in the ‘school’ there for the whole time of my 6 weeks' stay. When I asked my teacher, he said I was the only student at the moment.

-Because of this fact, there were no school activities whatsoever. I had to plan everything by myself and discover the city totally on my own. Fortunately, I already spoke a little bit Chinese and I had visited and known Asian cities from prior experience. Otherwise, I would have felt totally lost and really abandoned by the ‘school’.

-The worst thing that happened to me follows: After 3 weeks,one Monday I suddenly stood in front of closed doors. I tried to contact my teacher, but his cell was off. I tried to contact the guy who sold me the package at the ‘school’, but couldn’t reach him either. The next day, I again went to the ‘school’, only to sit in front of closed doors again. I wrote the school a mail and they contacted me back saying my teacher got family problems and couldn’t teach this week. I answered them that I want a refund for the lost lessons that week and then continue with tuition the following week . And that was the LAST time I heard anything from them again. They literally just DISAPPEARED WITH MY MONEY! I had no lessons afterwards, the cells remained switched off and no one answered my mails anymore. THE SCHOOL REMAINED CLOSED! I went back there to check it on some mornings, but I never ever met anyone there. I even thought they might have have gone bancrupt, since I really didn’t hear anything. So I LOST FULL 3 WEEKS OF PRIVATE LESSONS WORTH ABOUT 1450 DOLLARS AND NEVER GOT A REFUND! After some time, when I realized that the situation wouldn’t change, I just started learning by myself in my room, but that’s not how you imagine your language trip!

ROOM

-The room looked nothing like the pictures. Don’t be fooled by the pictures you see on their website! It was a very small room and the furniture was already quite old and used. The sofa for example had stains all over it and also some cigarette wholes (I am a non-smoker).

-When I arrived at my apartment (I took the private studio apartment), it was very dirty. Since there were no cleaning utensils in the room, first thing I had to do after a twenty hours' trip was to get some cleaning stuff. It took me about two to three hours to clean up the place. The bed sheets were dirty, the floor was covered with dust and in the corners I could find balls of hair.

-I also had to buy a new water cooker, since the pans, pots and other things in the kitchen were just too old and dirty to use (the water cooker was made of plastic and already started going moldy).

-During my whole stay there, I never ever saw a cleaning lady. I always cleaned the room by myself, although the brochure states, that a cleaning lady will come around once a week. This is just a lie, there was no room cleaning service whatsoever.

-In the brochure, it states that water, gas and electricity are provided. The second week I got a water bill of the last two months stating, that if I didn’t pay within the next 5 days, they would turn off my hot water. I contacted the school about it, but they neither reacted nor seemed to care. So out of fear that I wouldn’t have any hot water, I paid two water bills during my stay (about 15 dollars extra).

All I can say after my experience is: DON’T BOOK THERE, LOOK FOR ANOTHER SCHOOL. They will not take care of you, quite opposite, they will neglect your wishes and needs. THE WHOLE THING IS REALLY A SCAM! HANDS OFF OF MANDARIN ROCKS!
Would You Recommend It? No
 
 
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